Tourism Customer Service Agent (French) Barcelona (Barcelona)
- Barcelona
- Inscripción cerrada
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No se requiere experiencia
Entre 16.000 y 17.000€ Brutos/anuales
Atención al cliente
Técnico
1
33
Contrato Indefinido
Jornada Completa
Proceso de selección continuo.
The Job. In this role, you will be responsible to answer client questions, doubts and complaints via phone and email. – Provide professional and friendly client support via phone and email – Responding to inquiries and handling different problems – Ensure quality and professional service – Ensure a high level of customer satisfaction – Follow-up of customer information – Having a full understanding of Airbnb processes – Record all information in the internal system
The Profile. – You are a native French speaker and have an excellent level of English – You have a passion for traveling and adventure – You are customer oriented – You have excellent communication skills – You have the ability to build a connection with clients – You are an excellent team player – You are professional and have a quality minded attitude – You are flexible, open-minded and high level of energy
The Offer. – Salary: 16.500 Euro Gross/year – Working hours: Monday – Sunday: rotation shifts between 9 am -10 pm (2 weekends per month) – A full-time contract (39 hours/week; 5 days/week) – 3 weeks fully paid training – A stable position – Relax and friendly work environment – Multiple career opportunities, as it is a fast growing company – Free coffee and tea – Spacious terrace and chilling area – International and multilingual working environment – Dynamic and open working environment – Start date: ASAP
This award-winning international outsourcing company is working with Top Worldwide Brands. Their Client, Airbnb, an e-commerce leader of direct accommodation rental, is looking for French speakers with strong team spirit to reinforce their constantly growing Support Team!
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