Tourism Customer Service Agent (French) Barcelona (Barcelona)


  • Barcelona (Barcelona)
  • Hace 21 horas (Actualizada)
  • 15 inscritos

Jornada Completa - Contrato Indefinido - Entre 16.000 y 17.000€ Brutos/anuales - No se requiere experiencia

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Comparte:

Empresa

Selección de Personal

This award-winning international outsourcing company is working with Top Worldwide Brands. 
Their Client, Airbnb, an e-commerce leader of direct accommodation rental, is looking for French speakers with strong team spirit to reinforce their constantly growing Support Team!
Descripción de la oferta

Descripción de la oferta

Proceso de selección continuo

Funciones

The Job.

In this role, you will be responsible to answer client questions, doubts and complaints via phone and email.
– Provide professional and friendly client support via phone and email
– Responding to inquiries and handling different problems
– Ensure quality and professional service
– Ensure a high level of customer satisfaction
– Follow-up of customer information
– Having a full understanding of Airbnb processes 
– Record all information in the internal system

Requisitos

The Profile.

– You are a native French speaker and have an excellent level of English
– You have a passion for traveling and adventure
– You are customer oriented
– You have excellent communication skills
– You have the ability to build a connection with clients
– You are an excellent team player
– You are professional and have a quality minded attitude
– You are flexible, open-minded and high level of energy

Se ofrece

The Offer.

– Salary: 16.500 Euro Gross/year 
– Working hours: Monday – Sunday: rotation shifts between 9 am -10 pm (2 weekends per month) 
– A full-time contract (39 hours/week; 5 days/week)
– 3 weeks fully paid training
– A stable position
– Relax and friendly work environment
– Multiple career opportunities, as it is a fast growing company
– Free coffee and tea
– Spacious terrace and chilling area
– International and multilingual working environment
– Dynamic and open working environment
– Start date: ASAP

Etiquetas

  • orientacion al cliente
  • Área

    Atención al cliente

  • Categoría o nivel

    Técnicos

  • Nº Vacantes

    1

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