Turkish Inbound Sales Representative - Web Hosting Barcelona

Descripción de la oferta

Duración de la oferta: hasta el 16/10/2020.

Funciones

International company in new technologies.


Descripción de la oferta

* Serve as a trusted consultant with customers to get the most out of a wide range of domain registrar and web hosting products on the use of a delicate range of products and services.

 * Reach assigned sales target

 * Consistently deliver against assigned sales quota, while prioritizing and delivering outstanding customer experience.

 * Provide strategic recommendations to customers in order to achieve their business goals, including the upselling of additional products and platform features.

 * Master knowledge on one or several core products.

 * Coach colleagues on areas of expertise and take escalation call from those subjects.


Perfil del candidato

* 1-2 years of customer care & sales experience with a proven record of achieving sales goals in a structured enviornment.

 * Native level of Turkish

 * Advanced level of English

 * Target and Sales - Oriented, used to KPI'S

 * Verbal skills - Articulate, clear and friendly tone in a neutral accent without dead air

 * Comprehension - Ability to clearly understand and respond appropriately to the problem statements

 * Ability to maintain and manage active engagement during communications

 * Capable of managing communication flow and direction

 * Knowledge on internet connectivity and troubleshooting

 * Expertise in web hosting technologies including content management systems commonly used to operate a website such as WordPress or Joomla

 * Knowledge of browsers (MS Internet Explorer, Mozilla Firefox, Google Chrome)

 * Excellent research skills with proficiency in the usage of 'search' function

 * Adaptability to change in schedule and skill set as prescribed by Service Delivery

 * Team player that is willing to make adaptations for the benefit of customers and the program's engagement activities

 * Goal orientated with a focus on learning and continuous improvement

 * Fluent in discovering customer pain points and needs

 * Capable of effectively handling customer objections and driving value add in solutions offered

 * Capable of effectively utilizing product benefits to drive customer desire to buy

 * Capable of effectively utilizing the full portfolio scope during up-sell and cross-sell opportunities to drive total order value

 * Effective time management and strong focus on schedule adherence and/or attendance


Oferta de empleo

* Full-time position, from Monday to Friday, 39 hours per week (from 08.00 to 18.00)
* Salary: 20.675€ gross/year - up to 26.176€ gross/year
* 6 weeks of initial training.

Requisitos

*Full-time position, from Monday to Friday, 39 hours per week (from 08.00 to 18.00)
*Salary: 20.675€ gross/year - up to 26.176€ gross/year
*6 weeks of initial training.