Visa Assistant (Non-Immigrant / Immigrant)

Descripción de la oferta

Duración de la oferta: hasta el 20/09/2024.

Funciones

The Visa Assistant (NIV/IV) performs a wide range of consular duties associated with delivering nonimmigrant visa (NIV) and immigrant visa (IV) services, in accordance with the Visa Unit standard operating procedures and established visa processing guidelines. Incumbent performs data-entry, document review, correspondence, passport manifesting, visa printing, and other general office work. Customer service focus is essential in a Visa Unit that addresses a diverse range of applicants in person and via correspondence daily. The position requires a high-level attention to detail to ensure case meet documentary requirements, as well as to spot trends or potential issues and escalate those as necessary. The job holder is fully cross trained to function in any role as required by visa demand and scheduling.

Requisitos

EDUCATION: Completion of High School is required.
EXPERIENCE: Minimum two years’ experience involving the application of regulations and law, extensive public contact, customer service, or problem-solving experience is required. 
LANGUAGE:  Good working knowledge of English speaking/reading/writing. Fluent level of Spanish speaking/reading/writing. This may be tested.