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- Consultoría Informática/Telecomunicación
Illescas - Toledo
Hace 17 horas
Al menos 2 años de experiencia, jornada completa, contrato indefinido
BASIC QUALIFICATIONS An excellent, in-depth understanding of both computer software and hardware: you have experience in MS Windows System and Linux/Unix support, 2 years prior technical, IT support is highly favourable, in a logistics environment, Fluent command of English (both verbal and written): you’re able to communicate technical information to non-technical audiences, Strong sense of customer service: you have a demonstrable record of excellent customer-facing skills, Demonstrable proficiency in methodical problem-solving, alongside analytical skills, All-round team player: you keep others informed of anything that contributes to the performance of the team, the department, or the company at large, Agile: able to prioritize and re-prioritize in a complex, fast-paced environment, Experience in establishing new processes and procedures, while closely following those already in place: you always look for ways to improve, Bias for Action: you’re hands on and willing to roll up your sleeves, You have a demonstrable willingness to learn and apply new technology, Demonstrable strong initiative and motivation, Flexibility regarding working hours and shift patterns, as you provide cover for operational requirements, This position will involve some physical labour: IT Support Technicians may need to work in confined spaces, possibly in 48-inch crawl spaces, or inside air handlers, Lifting up to 40kg, Site cleanliness and maintenance work, Working at height, in elevated spaces. PREFERRED QUALIFICATIONS Vendor certification of the following: Linux/Unix System Support, MS Windows Support, Cisco knowledge – LAN / WAN and Wireless, Telecom knowledge, including VOIP/SIP and mobile technologies, Previous experience of technical support in a dynamic and fluid work environment, Prepared to develop skills needed to support specific Fulfillment Centers automated systems, Ability to coordinate with corporate-based support groups to implement IT changes.
Illescas - Toledo
Hace 17 horas
No se requiere experiencia, jornada completa, contrato indefinido
BASIC QUALIFICATIONS Previous experience of Linux/Unix and MS Windows System support, Detailed understanding of core Internet technologies, including Routing and Switching, DNS, DHCP, mail transport, OSI Model, Experience in a customer-facing, technical role requiring solid technical aptitude, alongside excellent written and verbal communication skills at all levels of seniority, Previous experience supervising a team, Demonstrated project management capability, especially in technical task execution, Strong analytical skills with a proven flair for problem solving, Proven ability to operate autonomously in high pressure situations, to successfully handle multiple conflicting priorities, Attention-to-detail: you’re conscientious in developing clear and concise documentation, You possess a demonstrable willingness to learn and apply new technology, as well as the capacity to travel for up to 25% of your work, This position will involve some physical labour: IT Support Technicians may need to work in confined spaces, possibly in 48-inch crawl spaces, or inside air handlers, Lifting up to 40kg, Site cleanliness and maintenance work, Working at height, in elevated spaces. PREFERRED QUALIFICATIONS Vendor certification in Linux/Unix System Support, MS Windows System Support, Cisco knowledge – LAN / WAN and Wireless, IT / ICT higher education qualification, Previous experience in a dynamic environment with a high degree of customer service, Help Desk or Technical Support management experience, Telecom knowledge, including VOIP / SIP and mobile, would be advantageous, You’re able to coordinate with corporate-based support groups, in order to implement IT modifications.