The Mercedes-Benz

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  • Holanda
  • Automóvil

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  • Customer Service Representative - Customer Service Spain

    The Mercedes-Benz

    Maastricht Holanda

    Hace 7 horas

    No se requiere experiencia, jornada completa

    Requirements As a Customer Service Representative you are the most important interface between the customer and the Daimler organization. You insure that customer concerns and queries are dealt with adequately; manage our services to customers and transfer product knowledge. Multi-tasking is not a problem and you are a team player. - Higher vocational education - Native Spanish speaker - Good knowledge of English (company language) - Excellent grammar and verbal skills in native language - Advanced negotiation skills - Strong focus on customer satisfaction - Adding cultural and qualitative value to service - Knowledge of Spanish cultur - Working experience in call center environement and customer care is a must - Good understanding of customer satisfaction - Team player - Open-minded to a diversity of cultures - Ability to prioritize, analyze, plan and coordinate on high volume.