Ofertas de trabajo de monitor en Barcelona en Atención al cliente

O2C Strategic Customers Administrator

Skills & Competences Strong analytical and problem-solving skills to identify and resolve complex issues. Expertise in the O2C process from order-to-cash (including order management, invoicing, collections, and dispute resolution). Ability to manage and prioritize multiple projects simultaneously and meet deadlines under pressure. Excellent communication and interpersonal skills to build and maintain relationships with key stakeholders, including customers and internal departments. Knowledge of billing systems and software to automate processes and improve efficiency. Ability to work independently and as part of a team. Understanding of strategic account management and the ability to develop and implement strategies to improve customer satisfaction and retention. Experience with contract management and the ability to ensure that billing is following contractual terms. Knowledge of international billing and the ability to handle complex billing issues for global clients. Knowledge of auditing and the ability to perform audits of the O2C process. Experience with process improvement and the ability to identify and implement opportunities to improve the efficiency and effectiveness of the O2C process. The ability to adapt quickly in a volatile environment and think outside the box. About you Fluency in French and English is a must (additional languages is a plus: Spanish, Italian, Dutch, German). Prior experience of: working in shared service center environment working in an administrative position or Finance Department collaborating effectively with international/cross-functional teams

No se requiere experiencia | contrato de duración determinada | salario 27.000-28.000€

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Barcelona

Hace 3 días (Actualizada)

Customer Service representative with English or Dutch (D)

- Higher education or bachelor's degree with administrative and/or commercial orientation - At least 2 years' experience in administration/customer service/logistics - Working knowledge of MS Office packages and Outlook. Knowledge of Oracle R12, incoterms, payment terms and CRM are an asset - Strong communication and administration skills, fast learner and a team player - Flexibility, ability to multi-task, to manage time and to adapt to changes If you feel like this offer fits to your professional background, feel free to join our selection process by subscribing to the offer!

No se requiere experiencia | jornada completa | salario 25.000-30.000€