Ofertas de trabajo de quality-manager en Tecnología e informática

Service Delivery Manager - Hybrid - International Company

Qualifications Any project management qualification Agile Certifications preferred ITIL desirable but not essential Must have: Excellent delivery focus and drive Direct experience of IT Applications and related project delivery, including business change elements Proven track record in delivering IT Application projects and managing virtual and distributed IT teams (including suppliers and third party resources) Proficient with project planning tools MS Project, JIRA, Confluence. Project financial management Good communication skills to effectively manage relationships with external suppliers, internal customers and senior management Experience of working in a global team and proven ability to address issues and challenges associated with global working, varied time zone and geographical distance 6+ years of project management experience. Proficient in English language. Create reports and presentations for Senior Management. Agile DevOps experience. Familiarity with ITIL frameworks and best practices for service delivery and operations. Preferred: Experience in managing live services or IT operations, including incident management, problem management, and change management processes. Good understanding of Applications Technology, with the ability to credibly challenge technical teams. Good understanding and experience of applications in one or more of the following functional areas, specifically CRM, Digital, Back Office (HR, finance, legal) and information management and BI. Experience of managing multi regional projects and deployments into multiple countries Mandatory Attitudes and Behaviours: Proactive Solution and delivery oriented Analytical and strong attention to detail Pragmatic able to balance competing pressures and influences Good communication style able to influence business decisions Able to work with staff at senior and junior levels and from a range of cultural backgrounds Able to engage, enthuse and motivate teams and individuals Eager to learn new products and new ways of working.

No se requiere experiencia | contrato de duración determinada

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