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  • Customer Engineer (French & English)

    leading video intelligence company helping major online media

    Barcelona

    Hace 34 horas (Actualizada)

    Entre 2 y 3 años de experiencia, jornada completa, contrato indefinido, salario 35.000-45.000€

    Willing to relocate to Barcelona 2-3 years of experience as Technical Account Manager / Account Manager / Customer Support in an IT / SaaS Company. Advanced level of ENGLISH and FRENCH. Excellent communication skills. Able to listen, understand and offer a better solution to the non-existing and existing customers, with the ultimate aim of forming and nurturing long-term contractual relationships. Tech savvy person. Ability to understand technical documentation and extract the product value. Understanding video delivery technology formats and codecs, video delivery protocols, player technologies, etc. will be a plus. Empathy and social boldness: ability to manage customers’ expectations and to mediate between parties (work along with QA, Sales, Development). Customer-oriented person. You're our customers' advocate and everything is possible, it's just needed to find the way. An autonomous, results-oriented person with focus, perseverance, determination, and energy.


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