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Mostrando 1-3 de 3 ofertas

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  • Portuguese / English Gaming Support Agent (Remote)

    5CA B.V.

    Barcelona

    Hace 6 horas (Actualizada)

    No se requiere experiencia

    -You speak Portuguese and English at an advanced level -You have in-depth gaming knowledge and love anything related to video games -You own a PS4, PS5, Xbox One, Xbox One Series X, Nintendo Switch or a modern gaming PC/laptop -You are a fast learner, take initiative and excel at troubleshooting -You have a dedicated quiet workspace located within your residence (Optional) Experience in a Customer service environment is a plus. Technical requirements: A minimum internet speed of 2 Mb/s download and 1 Mb/s upload internationally. A minimum of 8GB RAM A 64-bit version of Windows 10 or newer, or a recently released version of macOS An Intel Core i5-760 2.80 GHz or better/similar. An Nvidia GTX 660 Graphics card or better/ similar or you own a gaming console. A smartphone usable for two-factor authentication that runs at least: Android 6.0 or newer Apple iOS 13.0 or newer

  • Russian / English Gaming Support Agent

    5CA B.V.

    Barcelona

    Hace 30 horas (Actualizada)

    No se requiere experiencia

    - You speak Russian at a near native level. - You speak English at an advanced level. - You are available to work full-time and in a fixed schedule - You have in-depth knowledge about gaming and you love anything related to video games - You own a PS4, Xbox One, or a modern gaming PC/laptop - You are a fast learner, you take initiative and are awesome at troubleshooting - You have a dedicated quiet workspace, located within your own residence - Experience in a Customer Service environment or an international business setting is a plus PC requirements: - An internet speed minimum of 2,0 Mb/s download and 1,0 Mb/s upload internationally. - A minimum of 8 GB RAM memory - Your computer should run at least a 64-bit version of Windows 10 or newer, or a recently released version of macOS - A Core i5 processor (2,8 GHz or faster), or better/ similar, max. 3 years old. - An Nvidia GTX 660 Graphics card or better/ similar. - A smartphone usable for two-factor authentication that runs at least: Android 6.0 or newer Apple iOS 10.0 or newer

  • Customer Engineer (French & English)

    leading video intelligence company helping major online media

    Barcelona

    Hace 6 horas (Actualizada)

    Entre 2 y 3 años de experiencia, jornada completa, contrato indefinido, salario 35.000-45.000€

    Willing to relocate to Barcelona 2-3 years of experience as Technical Account Manager / Account Manager / Customer Support in an IT / SaaS Company. Advanced level of ENGLISH and FRENCH. Excellent communication skills. Able to listen, understand and offer a better solution to the non-existing and existing customers, with the ultimate aim of forming and nurturing long-term contractual relationships. Tech savvy person. Ability to understand technical documentation and extract the product value. Understanding video delivery technology formats and codecs, video delivery protocols, player technologies, etc. will be a plus. Empathy and social boldness: ability to manage customers’ expectations and to mediate between parties (work along with QA, Sales, Development). Customer-oriented person. You're our customers' advocate and everything is possible, it's just needed to find the way. An autonomous, results-oriented person with focus, perseverance, determination, and energy.


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